Broken geyser, Unit 2B
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Hi, we have no hot water in Unit 2B — the geyser isn't working at all.
Sorry to hear that, Lerato — no hot water is urgent. Two quick questions so I can dispatch the right help: 1. Is there any water leaking from the geyser or ceiling? 2. Has the trip switch on your DB board tripped?
No leaks that I can see. The switch looks fine — flipping it does nothing.
Thanks. I've logged an urgent maintenance request and asked our plumber to assess today. I'll keep you posted.
The plumber's assessment is in: the geyser has failed (it's 15 years old) and needs replacement. Quote: R12,500 for a new 150L Kwikot geyser, installed.
I've escalated the geyser replacement cost to the owner.
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